PRIVACY POLICY

Last Updated: 10 March 2026

At TANNEERU SHIPPINN PRIVATE LIMITED, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, process, store, disclose, and safeguard your personal data when you access or use our website, products, or services.

By accessing or using our website, creating an account, placing orders, or otherwise providing personal information, you agree to the terms of this Privacy Policy and provide your consent for the collection, storage, processing, transfer, and use of your personal data in accordance with applicable Indian laws, including the Digital Personal Data Protection Act, 2023 (DPDP Act).

A. Why We Collect Your Data

We collect and process personal data to ensure secure, smooth, and efficient service delivery, including for the following purposes:

Processing and fulfilling orders
Delivering products and services
Providing customer support and responding to inquiries
Sending order confirmations, shipping updates, and service notifications
Managing user accounts and transactions
Improving website functionality, security, and user experience
Detecting fraud, misuse, unauthorized access, or suspicious activity
Conducting analytics and performance monitoring
Complying with legal, regulatory, tax, and compliance obligations

We collect and process data only for lawful and legitimate business purposes.

B. What Information We Collect

1. Information You Provide Directly

When you use our services, create an account, place an order, or contact us, you may provide:

Name
Email address
Phone number
Shipping and billing address
Payment-related information (processed securely through third-party gateways)
Messages, reviews, or support queries submitted to us

2. Automatically Collected Information

We may automatically collect certain technical and usage-related information, including:

IP address
Browser type and device information
Operating system and device identifiers
Pages visited and time spent on the website
Referral URLs and browsing behavior
Cookies and usage analytics

C. Cookies and Tracking Technologies

We use cookies and similar technologies to improve website performance and user experience.

Cookies help us:

Remember user preferences and login details
Analyze website traffic and visitor behavior
Improve website functionality and usability
Personalize content, recommendations, and promotions

You may disable cookies through your browser settings; however, certain features of the website may not function properly.

D. How We Protect Your Information

We implement commercially reasonable and industry-standard safeguards to protect your personal data against:

Unauthorized access
Alteration or misuse
Loss, destruction, or disclosure
Unauthorized processing

Security measures may include:

Secure servers and encrypted systems
Restricted access controls
Secure payment integrations
Periodic monitoring and security assessments

Access to personal data is limited to authorized personnel strictly on a need-to-know basis for legitimate business purposes.

While we strive to protect your information, no electronic transmission or storage system can be guaranteed to be completely secure.

E. Sharing of Information

We do not sell, rent, or trade your personal data.

We may share limited information with trusted third-party service providers including:

Payment processors and payment gateways
Courier and logistics partners
Hosting and IT infrastructure providers
Analytics and performance monitoring tools
Customer support and communication service providers

We may also disclose information:

To comply with legal obligations or government requests
To enforce our legal rights and policies
To prevent fraud, abuse, or unauthorized activities
During mergers, acquisitions, restructuring, or business transfers

All third parties are expected to maintain confidentiality and implement appropriate security safeguards.

F. Data Retention Policy

We retain personal information only for as long as reasonably necessary for legitimate business, legal, or operational purposes.

Typical retention periods may include:

Order and transaction records: up to 3–5 years
Legal, tax, and compliance records: up to 7 years
Dispute resolution and enforcement records: up to 5 years
Marketing data: until consent is withdrawn or the user opts out

After the applicable retention period, data is securely deleted, anonymized, or disposed of in accordance with applicable laws and reasonable security practices.

G. Your Rights and Choices

Subject to applicable law, including the DPDP Act, you may have the right to:

Access your personal information
Request correction or updates to inaccurate data
Request deletion of personal data (where legally permissible)
Withdraw consent for marketing communications or certain processing activities
Request information about how your personal data is processed
Raise complaints or grievances regarding data handling practices

To exercise these rights, contact us at:

📧 info@tanneerushippinn.com

We may require identity verification before processing certain requests.

H. Children’s Privacy

Our website and services are intended only for individuals aged 18 years and above.

We do not knowingly collect, process, or store personal information from minors. If such information is identified, we will take reasonable steps to promptly delete it.

If you believe a minor has provided personal information to us, please contact us immediately.

I. Legal Compliance

We comply with applicable Indian laws and regulations relating to privacy and data protection, including:

Information Technology Act, 2000
Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011
Digital Personal Data Protection Act, 2023 (DPDP Act)

We process personal data only for lawful, transparent, and legitimate purposes.

J. Data Protection and Consent

By using our website, you expressly consent to:

Collection and processing of your personal data
Storage of your information for business, legal, and operational purposes
Sharing of data with authorized service providers where necessary

Where required under applicable law, we may obtain separate or additional consent for marketing communications or specific processing activities.

You may withdraw consent at any time, subject to legal or contractual obligations.

K. Data Breach Notification

In the event of unauthorized access, disclosure, loss, or compromise of personal data, we will take reasonable measures to:

Identify and contain the incident
Mitigate risks and prevent further unauthorized activity
Notify affected users where required under applicable law
Inform relevant authorities or regulators if legally required
Improve safeguards to prevent recurrence

While we maintain reasonable security practices, no system can guarantee absolute security.

L. Grievance Officer

In accordance with applicable data protection laws, including the DPDP Act, users may contact our designated Grievance Officer regarding concerns or complaints relating to privacy or personal data processing.

Grievance Officer Details

Name: Rahul

Company: TANNEERU SHIPPINN PRIVATE LIMITED

📧 Email: grievance@tanneerushippinn.com
📞 Phone: +91 7780308810

Address:
2nd Floor, Unit 202, Lotus Height Apartments,
Kavuri Hills Road, Madhapur, Shaikpet,
Hyderabad – 500033, India

We aim to acknowledge and resolve grievances within a reasonable timeframe in accordance with applicable law.

M. Updates to This Policy

We may update this Privacy Policy periodically due to legal, technical, operational, or business changes.

Updated versions will be posted on this page with a revised “Last Updated” date.

Continued use of our website after updates constitutes acceptance of the revised Privacy Policy.

N. Contact Information

For any questions, concerns, or requests regarding this Privacy Policy, please contact:

TANNEERU SHIPPINN PRIVATE LIMITED

📧 Email: info@tanneerushippinn.com
📞 Phone: +91 7780308810