Refund & Return Policy

Last Updated: 10 March 2026

At TANNEERU SHIPPINN PRIVATE LIMITED, we aim to deliver reliable electronic products and a smooth shopping experience. If something is not right with your order, this policy explains how returns, refunds, and replacements are handled.

1. Return Eligibility

We accept return requests within 7 days of delivery, provided the following conditions are met:

  • The product is unused and in original condition
  • Original packaging, accessories, manuals, and invoice are included
  • The product is not physically damaged or misused
  • No parts or components are missing

Certain products are not eligible for return, including:

  • Digital products or software downloads
  • Opened consumables (if applicable)
  • Items damaged due to misuse or improper handling

2. Damaged, Defective, or Wrong Products

If you receive a damaged, defective, or incorrect item, please inform us within 48 hours of delivery.

To report an issue, email info@tanneerushippinn.com with:

  • Order ID
  • Clear photos or videos of the product issue
  • A brief description of the problem

Once verified, we will arrange either a replacement or refund at no additional cost.

3. Refund Process

Once we receive and inspect the returned product:

  • We will notify you about the approval or rejection of your refund
  • Approved refunds are processed within 3–5 business days
  • The amount will be credited back to the original payment method

Please note:

  • Shipping charges are non-refundable unless the return is due to our error or a defective product

4. Exchanges

We offer exchanges based on product availability.

If you would like to exchange a product:

  • Contact our support team
  • Share your order details and reason for exchange
  • Our team will confirm eligibility and guide you through the process

5. Order Cancellation

Orders can be cancelled only before shipment.

  • If your order has not been shipped, we will cancel it and process a refund within 3–5 business days
  • Once the order is shipped, cancellation is no longer possible, and the return process must be followed after delivery

6. Electronics Warranty

Some electronic products may include a manufacturer warranty.

Please note:

  • Warranty terms, duration, and coverage are decided by the manufacturer
  • Warranty claims must be handled through authorized service centers unless specified otherwise
  • Physical damage, misuse, or unauthorized repair may void the warranty

Always keep your invoice as proof of purchase for warranty claims.

7. How to Request a Return or Refund

To initiate a request:

  1. Contact us at info@tanneerushippinn.com with your order details
  2. Our team will review and confirm eligibility
  3. If approved, return instructions will be shared
  4. Pack and ship the product safely as instructed

8. Contact Information

For any support related to refunds, returns, or exchanges, reach out to us:

TANNEERU SHIPPINN PRIVATE LIMITED
Email: info@tanneerushippinn.com
Phone: +91 7780308810

Address:
2nd Floor, Unit 202, Lotus Height Apartments,
Kavuri Hills Road, Madhapur, Shaikpet,
Hyderabad, Telangana – 500033, India